Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to and American International Chemical LLC and governs data collection and usage.

For the purposes of this Privacy Policy, unless otherwise noted, all references to American International Chemical LLC include and AIC.

The AIC website is an ecommerce, news and information site. By using the AIC website, you consent to the data practices described in this statement.


Collection of your Personal Information

In order to better provide you with products and services offered on our Site, AIC may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number
  • Employer
  • Job Title
  • Product usage information
  • Industry

We do not collect any personal information about you unless you voluntarily provide it to us.

However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include:

(a) registering for an account on our Site;

(b) entering a sweepstakes or contest sponsored by us or one of our partners;

(c) signing up for special offers from selected third parties;

(d) sending us an email message;

(e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site.

To wit, we will use your information for, but not limited to,
communicating with you in relation to services and/or products you have requested from us.

We also may gather additional personal or non-personal information in the future.


Use of your Personal Information

AIC collects and uses your personal information to operate its website(s) and deliver the services you have requested.

AIC may also use your personally identifiable information to inform you of other products or services available from AIC and its affiliates.


Sharing Information with Third Parties

AIC does not sell, rent or lease its customer lists to third parties.

AIC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to AIC, and they are required to maintain the confidentiality of your information.

AIC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

(a) conform to the edicts of the law or comply with legal process served on AIC or the site;

(b) protect and defend the rights or property of AIC;

(c) act under exigent circumstances to protect the personal safety of users of AIC, the site or the public.


Tracking User Behavior

AIC may keep track of the websites and pages our users visit within AIC, in order to determine what AIC services are the most popular. This data is used to deliver customized content and advertising within AIC to customers whose behavior indicates that they are interested in a particular subject area. We also use Google Analytics to track mouse movements so we can improve the user experience.


Automatically Collected Information

AIC may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the AIC website.


Use of Cookies

The AIC website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can be read only by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize AIC pages, or register with AIC’s site or services, a cookie helps AIC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.

When you return to the same AIC website, the information you previously provided can be retrieved, so you can easily use the AIC features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to experience fully the interactive features of the AIC services or websites you visit.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

AIC secures your personal information from unauthorized access, use, or disclosure. AIC uses the following methods for this purpose:

SSL Protocol
When personal information (such as a credit card number or email) is transmitted to other websites, it is protected by the use of encryption, such as the Secure Sockets Layer (SSL)

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure.

As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) security, integrity, and privacy of any information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

AIC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, AIC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

In order to improve our Services, we may receive a notification when you open an email from AIC or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from AIC, you may opt out of such communications by clicking on the UNSUBSCRIBE button.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

AIC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

AIC welcomes your questions or comments regarding this Statement of Privacy.

If you believe that AIC has not adhered to this Statement, please contact AIC at:
American International Chemical LLC
2000 West Park Drive, Suite 300
Westborough, MA 01581
Email Address:
Telephone number:
(800) 238-0001

Effective as of November 09, 2018
Updated on July 20, 2020